Privacy Policy

Effective Date: 22 August 2025

At Myrranovaeon, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable regulations. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website, platform, or services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and other contact information provided when you register, complete forms, or contact us.
  • Financial Information: Data required for account verification, such as identification documents, bank details, or proof of address, to comply with Financial Sector Conduct Authority (FSCA) regulations.
  • Usage Data: Information about how you interact with our website and platform, including IP address, browser type, device type, and pages visited.
  • Cookies and Tracking: Data collected via cookies and similar technologies to enhance your experience and analyze site performance. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information to:

  • Deliver and improve our trading platform and services.
  • Verify your identity and comply with regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.
  • Communicate with you regarding your account, transactions, or support inquiries.
  • Send marketing communications, such as newsletters or updates, with your consent.
  • Analyze website usage to enhance functionality and user experience.

3. Legal Basis for Processing

We process your personal information based on:

  • Your consent, where applicable (e.g., for marketing communications).
  • The necessity to fulfill a contract with you (e.g., to provide trading services).
  • Compliance with legal obligations (e.g., FSCA regulations).
  • Our legitimate interests, such as improving services or preventing fraud, provided these do not override your rights.

4. Sharing Your Information

We may share your personal information with:

  • Regulatory authorities, such as the FSCA, to meet legal obligations.
  • Third-party service providers (e.g., payment processors, IT providers) who assist us in delivering services, bound by strict confidentiality agreements.
  • Law enforcement or other authorities if required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures, such as encryption and access controls, to protect your personal information from unauthorized access, loss, or theft. While we strive to ensure robust security, no system is entirely infallible.

6. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal and regulatory requirements.
  • Object to or restrict the processing of your data in certain circumstances.
  • Withdraw consent for processing, where applicable.

To exercise these rights, contact us at info@Myrranovaeon.com .

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may keep financial records for seven years to comply with South African regulations.

8. International Data Transfers

Your personal information may be transferred and processed outside South Africa, such as where our service providers are located. We ensure that such transfers comply with POPIA and that appropriate safeguards are in place to protect your data.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@Myrranovaeon.com
Address: 17 Melrose Boulevard, Melrose Arch, Johannesburg, 2196, South Africa